Hotels & Tourism
Multilingual guest support that never sleeps
Your guests expect instant answers — whether they're booking from Tokyo at 3am or asking about late checkout from the lobby. Zybots gives your hotel a multilingual AI concierge that handles inquiries, takes bookings, and hands off complex requests to your team.
Live conversation
Zybots Assistant
Online
Key features
Hotels & Tourism
Multilingual by default
Guests write in their language, the AI responds in the same language. No configuration needed — auto-detection built in.
Calendar integration
Connect Calendly or Cal.com to let guests check availability and book directly in the chat. Confirmations sent automatically.
Instant confirmations
Booking confirmations happen right in the conversation — on your site, Instagram, Messenger, or whichever channel the guest is using.
Smart escalation
VIP requests, complaints, or anything the AI can't handle gets routed to your team on Slack, Zendesk, or the Zybots App — with full context. More integrations coming.
- Answer room availability and pricing questions instantly
- Book or modify reservations through Calendly or Cal.com
- Confirm bookings instantly in the chat, in the guest's language
- Escalate special requests to your front desk team on Slack, Zendesk, or Zybots App
- Reduce repetitive calls by 60–80%
Real scenarios
How teams in this industry use Zybots every day.
Pre-arrival questions
Guests ask about parking, airport transfers, or restaurant hours. The AI answers from your knowledge base — no staff needed.
Booking modifications
A guest wants to extend their stay or change rooms. The AI checks availability and handles it, or escalates if manual approval is needed.
Concierge recommendations
Guests ask about nearby restaurants, attractions, or transport. The AI answers from your knowledge base — like a concierge that never goes off shift.
Give your hotel a 24/7 concierge
Set up your AI assistant in minutes. Train it on your website and watch it handle guest inquiries across every channel.